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Howard, Perry &Walston
Diane Tubbs
Coldwell Banker
Howard Perry & Walston
5000 Falls of Neuse
Suite 100
Raleigh, NC 27609
919.877.8897
tubbsd@hpw.com
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CUSTOMER SERVICE
Property Previews
Based on your own criteria and needs, we will preview targeted properties in a timely and diligent way. I will do this both on the internet and well as by personally viewing properties myself, in order to help you make a decision in the quickest way possible.
Home Showings
Once we finally understand your homebuyer requirements, we will focus our attention to showing you those homes on the market that are in the right location and at the right price.
Personal and Timely Response
We will return your phone call or e-mail within 24 hours or less and provide you with a weekly update on your search for a property.
FINANCING
Financing Pre-Approval
We will offer to arrange a pre-qualification or pre-approval appointment with a reputable lender to identify your range of affordability and to increase your negotiating strength.
Estimate of Closing Costs and Funds Required
We will provide you with a preliminary estimate of closing costs and down-payment requirement anticipated in the transaction.
Good Faith Estimate from the Lender
You will benefit from our experience in working with financial institutions to expedite your getting a prompt good-faith estimate from a lender.
COUNSELING SERVICES
Coldwell BankerHomeBuyer Guidebook
We will provide you with a copy of our HomeBuyer Guidebook and explain how you can use it as a road map through the home-buying process.
Buyer Counseling Session
We will conduct a buyer counseling session to discuss your needs and goals and to plan the search for your property
Buyer Representation
We will discuss in detail the nature of your buyer representation choices as well as other issues and alternatives. We will also present and explain to you the representation agreement and the special service and benefits it offers.
Home Evaluation
We will discuss the positive and negation features of a property that may affect its value and future resale.
CONRACT GUIDANCE
Property Disclosure
We will review with you all inspection reports and other documents pertaining to the condition of the property and disclose all physical defects of the property that are known to us.
Review of Written Seller Disclosure
We will thoroughly review with you the seller's written disclosure statement to enable yout o accept or specify the remedy for each fault disclosed. Remedies for any disclose faults should be addressed in the offer to purchase.
Coldwell Banker Home Protection Plan
We will explain to you the option of a home protection plan to reduce your risk of repair after purchasing a property.
Home Inspections
We will recommend that you obtain professional building and termite inspections and provide you with the names of reputable inspectors.
Home Inspection Remedies
We will work with you to request the seller to rememdy the items you specify after your review of the building and termite inspection reports as your offer to purchse specifies.
TRANSACTION ASSISTANCE
Negotiation Strategy
We will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis adn advice on the initial price and terms to offer.
Offer Presentation
If you wish, and when allowed, we will request to present the offer to purchase direcly to the seller in the presence of the listing agent.
Pre-Settlement Inspection
We will accompany you on a thorough walk-through of the property (if one is provided for in the sales contract) before closing, and we will assit you in dealing with any problems discovered during the walk-through.
Closing the Sale
We will monitor and inform you of the progress of the purchse agreement, including the satisfaction of all contingencies and conditions during the entire transaction.
After the Sale
We will contact you immediately after the closing to follow up on remaining details or service needs.
INTERNET SERVICES
coldwellbanker.com--Personal Retriever.
We will help you register for our Personal Retriever, a unique online feature of our award-winning Web Site that provides you wiht e-mail notification of new Coldwell Banker listings that meet your specific requirements.
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